Some more of our customer testimonials

Nothing makes us happier than helping our customers with their storage solutions. We put our customers at the heart of everything we do, and it’s great to hear that you appreciate our services.

“I appreciate all your assistance – if we need storage in the future I would definitely use you again and will refer you to others in a similar position.” – Geoff from Newlands

“Great service. 5*” – Elizabeth from Kilbirnie

“Very well organised business with very helpful staff. I will definitely make use of this service again and recommend it to others.” – Matt from North Shore

“Everything was first class, clean, tidy and easy to access. The help from staff was excellent. Thank you.” – Brian and Jill from Ellerslie

“Excellent all round service provided by Jane and Allan – wonderful and helpful managers. Fantastic. Thank you! Also Howard and Lloyd, thanks!” – Helen from Mt Roskill

“Thanks so much for the excellent service and help while storing my stuff at your place, you and your team have been awesome.” – Katrina from Newlands

“Thank you very much for your wonderful service. The time in between returning from overseas and finding a new home can be such a difficult and emotional time, yet you have made it so simple, so effortless. Thank you for your kindness and help.” – Lorena from Kilbirnie

“Very well organised business with very helpful staff. I will definitely make use of this service again and recommend it to others.” – Matt from North Shore

“Thank you for the great service you have provided over the past 5 or so years, I will easily recommend your storage facility to friends and family in the future.” – David from Ellerslie

“Carr Road Kiwi Storage has been a very convenient stop cap for me. The staff have been very helpful and the whole process has been very easy from start to finish. Thank you!” – Michael from Mt Roskill

 

Why choose Kiwi Self Storage?

We’re glad you asked! We know there are lots of options out there and it can be hard to know which storage company to go with.

As we mentioned in one of our recent posts, it can be tempting to look for the cheapest option and go with it but like with many other industries, you get what you pay for.

At Kiwi Self Storage, we make storage easy. The moment you walk into one of our facilities, our friendly managers will help you work out what size unit you need, give you a tour of the facility and let you know the benefits of storing with us.

  • Our facilities are secure
    • CCTV, electric-perimeter fencing, individually-alarmed units and coded gates
  • Our facilities are conveniently located
    • Wellington: Newlands and Kilbirnie
    • Auckland: North Shore, Ellerslie and Mt Roskill
  • Lots of different sized units
    • We’ll help you work out which is the best size for you and give you advice on how to make the most of the space
  • We have resident managers who live on site
    • They can be quick to respond should an emergency occur
    • Round-the-clock security for your facility
  • Free use of trailers and trolleys to help you move
  • We sell a wide range of packaging materials
    • Boxes, packing supplies, tape, bubble wrap and more!
  • We offer competitively-priced insurance from NZI for as little as a cup of coffee per month!
  • Our staff are storage specialists and they’re happy to help

The main thing is that you get a good feel for the facility and feel comfortable. Whether you’re storing for a short time or for longer, it’s important to look at all factors.

We know we’re biased but we’ve been in this business for over twenty years now and we strive to make the process easier for you. At Kiwi Self Storage, we put you, the customer at the heart of everything we do. Let us make storage easy for you.

Give us a call today on 0800 58 57 56 or visit our website for more information or to enquire online.

Making the most of your storage unit

When you’re planning to rent self storage, it can be tempting to buy a bigger unit than you need – just in case. But what a lot of people don’t necessarily realise is that if you utilize the height of your unit, you can fit an incredible amount inside.

We were invited to check out a great example of this by one of our commercial customers.

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If you store upwards, you can fit a lot more into your units. If you already have an idea of space, try our handy space calculator and size guide to see what size unit we recommend. If you aren’t sure, speak to one of our friendly managers – they will be able to help you work out what you need. Another way of making the most of your space is by using shelving. We wrote about this a little while ago on the blog, read it here.

This is why it’s important to visit the storage facility and actually take a look inside the units. It makes it much easier to estimate how much space you’ll need, sometimes it’s less than you think, sometimes it’s more.

If you’re interested in visiting one of our facilities, here is the information you’ll need.

Auckland

Mt Roskill – 4c Carr Road, Mt Roskill 09 625 6161

Ellerslie – 40 Cawley Street, Ellerslie 09 525 7233

North Shore – 12 Holder Place, North Shore 09 476 4667

Wellington

Newlands – 2 Newlands Road, Newlands 04 478 4786

Kilbirnie – 165 Rongotai Road, Kilbirnie 04 387 4478

Or for more information about storage in general, visit our website.

Health and Safety at Kiwi Self Storage

At Kiwi Self Storage, we take the health and safety of our staff and customers seriously. All of our storage facilities undergo an independent Health and Safety audit each year and our staff are provided with First Aid Training.

We have also installed an Automated External Defibrillator (AED) at every Kiwi Self Storage facility, available to the local community. The use of an AED within 3-5 minutes of collapse can increase the chance of survival by up to 40% and the immediate use can increase someone’s survival by up to 80%.

Here are some of our Mt Roskill staff at their training:

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Our defibrillators are available during our office hours, which are:

Monday-Friday 8.30am – 6.00pm

Saturday-Sunday 9.00am – 4.00pm

If you’d like more information about AEDs, click here. Or to locate your nearest AED, visit AED locations.

Some of our customer testimonials

We love hearing from happy customers! Here are just some of our customer testimonials!

“Excellent customer service!!! Very clean and organised space. Well located place. I strongly reccommend!” – Bruno Assoni

“Friendly helpful staff, good premises.” – Simon Gould-Thorpe

“I’ve had storage units for 20+ years and been with most of them (various groups). Kiwi Self Storage are by far the best. Exceptional service and never any dramas.” – Aleki Bon

“This team are fantastic, they were informative, they helped me understand what I needed when I had to increase my storage. When it came time to move out, they could tell me what size truck and referred me to a team who could help me with the move. Super stars, can’t think more highly of them :-)” – Rebecca Brown

“We had three storage units over a number of months. What made the experience fantastic? We were treated as people and called by our names rather than our unit numbers. People live onsite and the Police Station is down the road! Finally after months, not any mildew or mold on anything. Thank you to all concerned. Moving Made Easy NZ.” – Brynce Owen

“Really helpful staff, great location.” – Ryan Watkinson

“I have used Kiwi Storage North Shore 3 times personally now and recommended it to family members who have also used. It’s a fantastic set up with 24 hr secure access, easy to locate units and access them, ladders and trolleys available, and close to the motorway. Highly recommend.” – Sarah-Anne Jackson

“Can’t speak highly enough of the professionalism of the Team in Ellerslie and also the impeccable storage facilities. I certainly would recommend them and wouldn’t hesitate in using your facilities again” – Michele Bain

“My husband and I recently had occasion to store our car at the Kilbirnie facility. Our experience with the staff and management there was truly a pleasure. We primarily corresponded with Simon Romanos who could not have been more communicative, friendly, helpful, and supportive. Simon, Greg, Alex and the management were all terrific to work with. We would recommend this facility to anyone.” – Sally Powell

“Great customer service, fast turnaround, they were super helpful. I’d recommend them to anyone.” – Michele Konrad

“We stored our household items with Kiwi Self Storage for 15 months, while moving overseas. Allan from Kiwi storage, went really out of his way. He gave me a hand with a trip to the dump, provided access to the storage facilities to other people while we were overseas. He responded promptly to e-mails and adjusted the storage terms to our fairly fluid plans. I highly recommend Allan and Kiwi Self Storage to look after you, while you are moving overseas where things could change and you need someone to be flexible and helpful back in New Zealand.” – Sebastian Ziemke

If you’re thinking about self storage, our friendly managers are just at the other end of the phone. Give them a call today on 0800 58 57 56 or fill out a short enquiry form on our website and they’ll call you back. We make storage easy.

Self storage for businesses

Most people are aware of the benefits of using self storage for residential purposes, but did you know that more and more businesses have started utilizing self storage units to grow their business too?

Here are the three biggest benefits to using self storage for your business:

  1. They give you the opportunity to buy or create products in bulk without them taking over your home.
  2. The rental agreements are flexible so you can downgrade or upgrade your space easily as your business evolves.
  3. Self storage units are conveniently located and secure.

At Kiwi Self Storage, we can help with deliveries and we also have transitional facilities in both Auckland and Wellington so you can unload containers. That plus free use of trolleys and trailers, on-site managers and lots of experience helping small- and medium-sized businesses makes it easy.

To find out more, visit our website or call our friendly managers today on 0800 58 57 56.