Security at Kiwi Self Storage

Let’s face it, you want to keep your belongings safe – otherwise you wouldn’t be putting them in storage. Security is one of our top priorities too and we’ve got all bases covered!

CCTV

We’ve got CCTV cameras all around our facility with live-stream screens in the main office.

Electric-perimeter fencing

These fences are a powerful anti-intruder measure and we’ve got them at all of our facilities.

Coded gates

When you sign up for self storage, you’ll be asked to choose a 5 digit pin number, which you’ll need to enter each time you visit the facility.  When you drive up to the gate, you need to enter # and then your private pin number followed by *. Only then will the alarm on your unit or units be disarmed and the gate open. There is an entry gate and exit gate and when you enter your code to open the exit gate, it will re-engage the alarms on your unit(s).

Individually-alarmed units

Every unit is alarmed and becomes disarmed when you enter your code at the gate and when you exit the facility, you are required to enter your code again. If you skip this step, when you attempt to unlock your unit, the alarm will be sounded and if this happens out of office hours, you might incur a call-out fee from our security company.

Resident managers

One of the best things about Kiwi Self Storage is our resident managers who live on site. Not only are they storage specialists, but they can be quick to respond should an emergency occur or an alarm sound.

If you like, head on down to your nearest Kiwi Self Storage facility and ask our friendly staff to show you around the facility. We advise doing this anyway so you can get an idea of the unit sizes and storage process. Call today on 0800 58 57 56 or visit our website for more information.

 

Our top 10 tips for moving house

We know moving can be stressful, with a seemingly endless list of things to do, so here are our top 10 tips for moving house.

  1. Get rid of anything that you don’t actually need
    • Yes, we know this sounds obvious but hoarding unused and unnecessary items is something we’re all guilty of…ask yourself, have you used it in the last six months?
  2. Set aside any items that you could sell
    • Within reason, there’s a good chance that someone might be interested in your old belongings. Whether you have time to take them to a car boot sale or, selling them on TradeMe or Facebook Market Place is easier, it’s worth a go!
  3. Research moving companies
    • Like with storage companies, there are other factors in play than just price and proximity when you’re entrusting your treasured belongings to strangers. It’s important to get it right.
    • Read reviews, go and meet the staff in person and generally make sure you feel comfortable with them.
  4. Write a ‘to do’ list
    • Again, we know this sounds obvious but there are so many things to think about when you’re moving house, organise it by date and check things off as you go along.
    • Some examples: cancelling your subscriptions, setting up a redirect for your mail, giving notice to utility companies etc.
  5. Pack a ‘Moving Day’ box/bag of useful items that you’ll need speedy access to on the day
    • Scissors, tools, bottles of water, snacks, toilet paper, hand soap, bedding, phone chargers, something to play music on etc.
    • Also pack an overnight bag, it’s unlikely that you’ll get everything unpacked on the first night so having the essentials for your first night will make everything easier.
  6. Label boxes clearly
    • Whether it’s by colour-coding, writing on the sides, stickers or tape, this will save you a lot of time in the long run and make things easier to find.
    • Load boxes from the same room together so that you can unload them all at the same time too.
  7. Pack your clothes by putting them into a bin bag while they’re still on the hangers, tuck the hanging clothes into the bag, tighten around the tops of the hanger and there you go! This way you can simply hang them up and take off the bag when you get to your new home.
  8. Protect fragile items with bubble wrap, prowrap or blankets
    • Use dish towels to protect crockery, saving space! Also pack dishes vertically rather than horizontally.
  9. Take photos of the backs of your electronic items so that it’s easier to plug everything back in when you get to your new place.
  10. Clean and defrost your fridge at least a day before you move in, the last thing you want to do is unload a damp, smelly fridge and then have to clean it again before you can use it.

At Kiwi Self Storage, we aim to make the whole storage process easy for our staff. You can buy packaging materials from all of our facilities, borrow trailers and trolleys and our staff can recommend moving companies. Give our staff a call today on 0800 58 57 56 or visit our website to make an enquiry.

Do you have any other tips? Share them here.

Why choose Kiwi Self Storage?

We’re glad you asked! We know there are lots of options out there and it can be hard to know which storage company to go with.

As we mentioned in one of our recent posts, it can be tempting to look for the cheapest option and go with it but like with many other industries, you get what you pay for.

At Kiwi Self Storage, we make storage easy. The moment you walk into one of our facilities, our friendly managers will help you work out what size unit you need, give you a tour of the facility and let you know the benefits of storing with us.

  • Our facilities are secure
    • CCTV, electric-perimeter fencing, individually-alarmed units and coded gates
  • Our facilities are conveniently located
    • Wellington: Newlands and Kilbirnie
    • Auckland: North Shore, Ellerslie and Mt Roskill
  • Lots of different sized units
    • We’ll help you work out which is the best size for you and give you advice on how to make the most of the space
  • We have resident managers who live on site
    • They can be quick to respond should an emergency occur
    • Round-the-clock security for your facility
  • Free use of trailers and trolleys to help you move
  • We sell a wide range of packaging materials
    • Boxes, packing supplies, tape, bubble wrap and more!
  • We offer competitively-priced insurance from NZI for as little as a cup of coffee per month!
  • Our staff are storage specialists and they’re happy to help

The main thing is that you get a good feel for the facility and feel comfortable. Whether you’re storing for a short time or for longer, it’s important to look at all factors.

We know we’re biased but we’ve been in this business for over twenty years now and we strive to make the process easier for you. At Kiwi Self Storage, we put you, the customer at the heart of everything we do. Let us make storage easy for you.

Give us a call today on 0800 58 57 56 or visit our website for more information or to enquire online.

Why we support Auckland Rescue Helicopter Trust

Kiwi Self Storage has been a keen and loyal supporter of Auckland Rescue Helicopter Trust (ARHT) and the work that it performs since 2000, increasing our annual support to become a “Full Mission Sponsor” in 2013.

Mission Sponsor Logo 2017

For the past 47 years, Auckland’s Westpac Rescue Helicopters have served the people of the greater Auckland area, with an aero-medical rescue service that is second to none. From its pioneering days as a beach based rescue unit at Piha beach, on Auckland’s notorious west coast in 1970, to a fully-fledged service in 2017. The past 7 years have seen a major overhaul of the operation, with a second Helicopter added to the fleet, a second hanger in Coromandel, which opened in 2012, ED Doctors from Auckland hospital traveling on board and the ability to administer blood at the scene, which is a New Zealand first! The service covers an area stretching from Waihi in the south to as far north as Te Hana and has a catchment area of some 2 million people. Over this period, the service has completed some 19,500 accident free missions and has evolved into New Zealand’s only full time, 24 hour a day, air rescue service. The type of work that the helicopters carry out is as diverse as the geography and the people, with which it serves.

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ARHT’s aim is to continue to maintain/improve the service so that it can continue to provide the lifesaving work that it has been performing for the last 47 years! With the continued support and understanding of the Corporate and Community sectors within the region, ARHT will be able to achieve its goal, which is to provide an aero-medical rescue service that is second to none and available to Anyone, Anywhere, Anytime.

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With an average operational cost of $7,500 per rescue, ARHT relies very heavily on the Corporate & Community sectors to help fund these missions past, present and into the future.

We look forward to our continued involvement with Auckland’s Westpac Rescue Helicopters for many years to come.

The self storage process

As self storage can be a bit daunting, we thought we’d walk you through the process from start to finish.

First things first, locate your nearest storage facility. Once you’ve found it, either give them a call or pop in and speak to the staff. After all, they’re the experts at all things self storage!

Anyway, so you’ve decided you want to put some of your belongings into storage. Do you know how much space you’ll need? If not, try using our space calculator and size guide. These will give you an idea of how much space your belongings will take up but we always recommend that you visit the facility and ask to see the units. You might be surprised at how much you can fit into the units if you store upwards or add shelving (don’t worry, our staff can advise you on that too!)

When you visit the facility and decide to go ahead with the storage rental, you’ll be asked to fill out your details and decide whether you’d like insurance. Although the chances of damage to your belongings while they’re in self storage are small, we highly advise that you take out insurance. Ours is from NZI and is really good value, tailored, on-the-spot cover with no long forms to fill in, it may cost as little as a cup of coffee per month. You can also pick up any packaging that you might need from one of our on-site shops.

Our minimum rental period is 4 weeks and you can store with us for as long as you need to. If you find that you need to upgrade to a larger unit or downgrade to a smaller one, providing there’s a unit available, this process is simple. If there isn’t one, we’ll do our best to accommodate you. Our staff are here to help make the whole process easy for you so just ask them if you have any questions.

Once the form is completed, all you need to do is move in! You can borrow our trailer or trolleys if you need help moving your belongings, then you’re all set.

We make storage easy.

Unloading a sea container

Our storage centres have Ministry of Primary Industries (MPI)-approved transitional facilities so you can unload shipping containers.

First things first, you need to check that what you’re importing meets the MPI rules and regulations. These are in place to protect our environment and our international trade relationships, so before you start, make sure you adhere to them. You can find more information about preparing to import here or try this step-by-step guide.

Did you know that MPI staff inspect close to 50,000 import consignments a year and around 20% of them fail the biosecurity requirements. If your goods do not meet the regulations, there may be a charge from the shipping company and/or the transitional facility while MPI decontaminates and inspects.

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Here are some guidelines for unloading sea containers at Kiwi Self Storage.

  1. Customers must select a unit and complete a Standard License Agreement including payment for the Unit and all other charges prior to the container arriving or entering the Storage Facility at Kiwi Self Storage. Note: we have a minimum Storage period of 1 month.
  2. Kiwi Self Storage must receive from the customer or the customers Agent, a Customs Delivery Order and or a Bio-security Authority Clearance Certificate (BA/CC), PRIOR to the container entering the Storage Centre at Kiwi Self Storage.
  3. No containers can come on site or be removed from site outside Office hours 8.30am to 6.00pm Monday to Friday, 9.00am to 4.00pm Saturday and Sunday. Storers are not permitted to give container trucks entrance or exit or the PIN number.
  4. The BA/CC form will identify if a MPI Officer is required to inspect the container and/or certain specific items. If a MPI Officer is required, the Container MUST NOT be opened until the MPI officer arrives (subject to arrangements made with MPI).
  5. Subject to 3 above, an Accredited Person (AP) must also be present when the container is opened at Kiwi Self Storage and remain onsite until signed off. NOTE: We will not permit a container to be opened unless Items 3 and 4 are complied with in full.
  6. All Accredited Persons (AP) must provide Kiwi Self Storage adequate ID of their Accreditation with MPI. The Accreditation may be confirmed by phone with MPI.
  7. Once a container has been opened and the contents inspected, the Accredited Person (AP), must complete a MPI Quarantine Service Container Log Sheet (Log Sheet), a copy of which will be held on file at Kiwi Self Storage and the original sent to MPI by the Accredited Person.
  8. Once the goods have been loaded into a storage unit the customer is to place a Padlock on the unit and keep the key.
  9. Containers are to be removed from Kiwi Self Storage as soon as possible. It is the responsibility of the customer to have the container removed from Kiwi Self Storage.
  10. Charges vary from facility to facility so if you’re interested in unloading a sea container at one of our facilities, please call your local facility and speak to one of our staff.

 

If you’d like any more information on this, do speak to our friendly managers or check out the MPI website.

 

If it’s worth storing, it’s worth insuring.

Although thankfully the chances of damage to your belongings while they’re in self storage are small, it is still highly advisable to take out insurance on them.

First things first, if you’re storing items from your home, check your current home contents insurance policy to see whether the items are covered when they are away from your property and for how long they’ll be covered when they’re away from your home. Not all policies cover this but some do so it’s worth checking this first. One thing to bear in mind however if your policy does cover your contents when they are away from home, is that you might have to give them notice that you’re moving the items, and wait for this to be approved before you can actually do it.

Kiwi Self Storage offer really good value, tailored insurance that you can purchase on site when you sign up for storage. It’s on-the-spot cover with no long forms to fill in, no having to wait on the phone to speak to an insurance company and no call centres. It’s as simple as ticking a box, and depending on how much insurance cover you need, it may costs as little as a cup of coffee per month. Plus, this is often a lot simpler than trying to extend your current coverage and keeps things separate. If you do choose to go with our insurance, you don’t need to worry about the policy expiring because as long as you’re storing with us, your items will be insured.

At Kiwi Self Storage, our insurance provider is NZI and if you have any questions about it, our friendly managers are on hand to answer them for you. Give them a call on 0800 58 57 56 or visit our website for more information about self storage.